Cheryl Jacobs-Senior Vice President 508.279.0400 [email protected] listening is a communication technique that requires the listener to feed back what they hear to the speaker, by way of restating or paraphrasing what they have heard in their own words – to confirm what they have heard and moreover, to confirm the understanding of both parties. This focus on “understanding” is at the core of active listening and what makes active listening a valuable technique to develop [...]
The art of failing can be as nimble as catching your balance on an unstable bike or as elegant as improvising a performance while blanking on stage. Failure is part of life but many of us are wired to approach and deal with failure and change differently. One’s ability to deal with risk and change are measurable behaviors. Some of us naturally are risk takers, shoot from the hip, and with no interest or attention to [...]
The link of leadership, employee engagement and a company’s culture has never been greater. They need to be highly integrated and measurable, tied together by an organizations purpose, values and mission. Why is this so critical? Businesses appear to be at a critical tipping point in their ability to maintain employee engagement over time. In a recent workforce study, less than half of the respondents agree that senior leaders have an interest in their well-being, [...]
Bill House Senior Vice President [email protected] The Key Ingredient to Sales Success: Understanding (Not Just Challenging) Your Buyer I recently read the new sales book – The Challenger Sale: How to Take Control of the Customer Conversation, by Matthew Dixon and Brent Adamson. In it, they describe the five types of sales people – the Hard Workers, Relationship Builders, the Lone Wolf, the Reactive Problem Solvers and the Challengers. Anyone with sales experience likely recognizes [...]
Cheryl Jacobs-Senior Vice President 508.279.0400 [email protected] Employee Engagement is a popular buzzword amongst savvy leaders today – and for good reason. A growing body of research suggests that high engagement levels are key drivers of financial results. A recent study by Towers Watson strengthens the link between engagement and financial performance by specifically highlighting “sustainable engagement” (meaning companies’ consistently high engagement levels are able to withstand varying economic conditions, changing leaders and transitions in business [...]
Heather Kennedy-Vice [email protected] is a reflective time for me. This time of year is a good time to think about change. The leaves are changing. The air is changing. School is starting, which is always a change. I like to take stock of what has happened over the past year and look ahead to the months and year to come. As I thought about the passage of this year, my first with MCG Partners, I [...]
Obsessing on your objective or goal – may cause you to forget your mission or purpose. In the movie The Bridge on the River Kwai , the main character, Colonel Nicholson, is a prisoner of war in Burma who leads his men to build a bridge for his Japanese captors. Nicholson is an officer of high integrity, dedicated to excellence, a great leader of people – and thus well trained to complete any mission that [...]
Where Have All The Good Candidates Gone? The role of assessment and digital branding in hiring the right employees Join us on Tuesday June 4 for: “Digital Branding and Talent Assessment: Two Sides of the Same Strategy” Topics covered: MCG: Candidate Assessment TMP: The Role of Technology & Branding in Selection Finding talent in today’s mobile, digital, and social environment is challenging enough, but finding talent in a way that leads to more effective attraction, increased productivity, [...]
Cheryl Jacobs to speak at the HR.com virtual conference – Integrated Talent Management webinar on June 19, 1:30 – 2:30 pm EST. Cost: Free, membership to HR.com required (cost for membership “Free”) Click here to register The importance of the right match between candidate and employee is well documented. According to a 2012? Study by IDC Marketscape, a global market intelligence firm, employees cost businesses an estimated $37 billion every year because as hard as [...]
Start-ups, non-profits, small & mid-sized companies and the Fortune 500 continue to use executive coaching to develop their leaders. The challenges – when to use coaching? how to determine expectations and measure impact? What criteria should be used in selecting a coach? who to provide coaching to? Hopefully the following can shed some light on what I have seen in the last 30 years and what we have experienced in the last few: [...]
