The word “conflict” often conjures images of confrontation and anger, but this is often not the case. Disagreements occur in even the most positive and productive work relationships—at least, they should. Conflict itself is neither inherently good nor bad—what is perceived as positive or negative is how the differences are managed and the outcome ensues. There is a phenomenon that we are experiencing in the workforce today, and more broadly in our culture: The [...]

Think of a time when you worked on an incredible team — maybe it’s right now — or on a personal or professional project. What made it great? Some key attributes of an exceptional team are strong leadership, collaboration, communication, respect, clear objectives, and, most importantly, a team that understands and trusts one another. “People fail to get along because they fear each other; they fear each other because they don’t know each other; [...]

When we talk about the new norm, one of the first words that comes to mind is BUSY!  Our days are packed with tasks, to-dos, meetings, emails, video meetings, deadlines, reschedules, and unknowns, all of which must be managed while adapting to a rapidly changing environment. Lest we forget to mention our personal lives, which are no longer so personal as they have become incorporated into our work lives. As our homes become classrooms [...]