Active Listening

Cheryl Jacobs-Senior Vice President 508.279.0400 cheryl.jacobs@mcgpartners.netActive listening is a communication technique that requires the listener to feed back what they hear to the speaker, by way of restating or paraphrasing what they have heard in their own words – to confirm what they have heard and moreover, to confirm the understanding of both parties. This focus on “understanding” is at the core of active listening and what makes active listening a valuable technique to develop [...]

Active Listening2020-03-27T13:00:25-04:00

What Drives Employee Engagement

Cheryl Jacobs-Senior Vice President 508.279.0400 Employee Engagement is a popular buzzword amongst savvy leaders today – and for good reason. A growing body of research suggests that high engagement levels are key drivers of financial results. A recent study by Towers Watson strengthens the link between engagement and financial performance by specifically highlighting “sustainable engagement” (meaning companies’ consistently high engagement levels are able to withstand varying economic conditions, changing leaders and transitions in business [...]

What Drives Employee Engagement2018-05-16T20:10:49-04:00