Dealing with Bad Behavior

We’ve all seen bad behavior in the workplace. At times, we are even the ones at fault. Some studies indicate that 30-40% of a manager’s time is devoted to dealing with bad behaviors in the workplace! As we spend so much time on this problem, how prepared are we for appropriate responses to these behaviors? What is the danger of leaving them unresolved? Do we recognize what constitutes different kinds of bad behavior and [...]